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Policy

Returns & Refunds

Last updated · 20 July 2026

Return window

You may request a return within 30 days of delivery. Items delivered outside this window are not eligible for return.

Condition

Returned items must be unworn, unwashed, and in their original condition with all tags attached. We can’t accept items showing signs of wear, damage, or alteration.

Return shipping

Return shipping is paid by the customer, unless the item arrived defective or we sent the wrong item — in which case we cover it.

Refunds

Once we receive and inspect your return, your refund is issued to your original payment method. Discounts applied to your order are reflected proportionally in the refunded amount. Please allow a few business days for the refund to appear.

Exchanges

We don’t offer direct exchanges at this time. To change size or color, return the original item for a refund and place a new order.

How to return

Sign in, open the order under Account → Orders, and choose Request a return. Select your items and a reason, and we’ll guide you through the rest.

This is a provisional template. Final legal copy is supplied by the business and reviewed by counsel before launch.